Privacy Policy & Terms of Use

The Home Improvement Warehouse is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.

Personal Information that The Home Improvement Warehouse Ltd. may Collect

We may collect the following types of personal information – names both company and personal, addresses, phone/fax numbers and emails. This information may be collected in several ways – subscribing to our flyer, newsletter, entering a contest, requesting information on products we carry and other services we may offer on our website. You may also visit our site anonymously. Only information submitted voluntarily will be kept.

What we do with the Information We Collect

The Home Improvement Warehouse Ltd. may use the information you supplied to us in the following manner:

  • to send out our monthly flyer
  • to send out a newsletter or a promotion
  • to let you know of an upcoming contest
  • to improve our customer service
  • to improve our website.

If at any time the user wishes to Unsubscribe from any emails or mail outs they may do so by following the Unsubscribe section on our web page.

Protecting Your Information

Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for our users.


Our website contains links to third party websites. If you click on one of these links, you will be taken to websites we do not control. This Privacy Policy does not apply to the information practices of those websites. You should read the Privacy Policies of other websites carefully. We are not responsible for the personal information practices of third party websites.

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Acceptance of these Terms

By using this site, you agree to our policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of our site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions or Concerns

If you have any questions about this Privacy Policy please contact us using one of the following:

  • Email:
  • Phone: 403-248-7333
  • Fax: 403-248-7675
  • Mail: The Home Improvement Warehouse Ltd.
  • 2620 Centre Avenue NE Calgary, AB T2A 2L3

Contact Us

2620 Centre Ave NE Calgary, AB T2A 2L3

Monday–Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

Phone: (403) 248-7333
Fax: (403) 248-7675